Shipping Policy Template

Template:

ORDER PROCESSING:

Please allow Topbran24 to process your order. Expect an email within Topbrand24 to let you know your order is on the way!

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING

Orders are generally shipped within Topbrand24 using  delivery standard is 2 to 8 working days . Flat rate shipping fee of fee applies to orders shipping to locations outside local region. We do not ship outside of South America/North America/Asia/Africa at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer free flat rate shipping on Orders €50.00 and up to  Germany . 

Germany Shipping                           

    Express      1 to 4 working days.    9,99 €

    Standard     2 to 8 working days • if the purchase is less than 50€.   4.99 € 

    Standard     2 to 8 working days • Orders €50.00 and up.  Free

Austria Shipping

 Express        1 to 4 working days.    9,99 €

 Standard       2 to 8 working days • if the purchase is less than 50€.   6.99 €

 Standard       2 to 8 working days • Orders €50.00 and up.  Free

 

We offer international Standart shipping to the following countries: Portugal.

Express Internacional shipping   1 to 4 working days.    14,99 €

Internacional Shipping                 

   Express Internacional shipping    1 to 4 working days.    14,99 €

   Standard Internacional shipping   2 to 8 working days • if the purchase is less than   50€. 9.99 €

   Standard Internacional shipping   2 to 8 working days • Orders €50.00 and up. Free

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [ Topbrand24 ] is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at

Orders - Topbrand24 - Account

 with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at topbrand24.shop@gmail.com